My first ever speaking slot was at 300 Seconds back in October 2014. Watch the short 5 minute talk to find out more about what project management entails.

She took us through the process of driving a project, from balancing the expectations of all the parties involved in the project to juggling the timescales and workload across concurrent projects. She showed how keeping “two or three steps ahead” helps drive projects forward, anticipating problems and preparing for eventualities.

She explained the importance of empathy in dealing with clients, an understanding that their digital knowledge is not the same as hers, and the need for regular face-to-face meetings to avoid confusion about the project’s aims and progress.


Originally posted on the 300 seconds site –

http://300seconds.co.uk/rachael-ball-what-does-a-digital-project-manager-do-5-minute-window-into-my-world/